It is imperative that we troubleshoot your phone so that we would know what this error is all about, what triggers it and what needs to be done to get rid of it so you can continue using the app without any issues. Based on our experience, however, this kind of problem is often limited to the app and there’s a big possibility we can fix it without having to go through all troubleshooting procedures we often do to more serious app and firmware issues. Troubleshooting : Your Galaxy J3’s default text messaging app is Messages and the error actually notifies you that it crashed or stopped working for some unknown reason.
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Can you please look into this problem and if you know how to fix it, can you please help me? Thanks in advance. Either I hit OK or REPORT the app still closes and when I open it again the same error shows up. There are only two options I can choose from when this error shows and neither fixes the problem. I can still continue using my phone normally except for texting because whenever I open the app for that, this message shows up instead of the app. An error message “Unfortunately, Messages has stopped” has started showing up and I don’t know when. I have a problem with my Galaxy J3 and I hope it’s not really serious. How to troubleshoot Galaxy J3 with “Messages has stopped” error Continue reading below as we may be able to help you get rid of the “Messages has stopped” error on your Galaxy J3. It’s always worth a shot doing something that can potentially fix the problem and we encourage you to do that as it may save you from a lot of trouble going to the shop and explaining the problem to the tech not to mention the hours you would spend waiting to get the phone fixed. We can do some troubleshooting procedures that will help us determine if this problem is fixable without any help from a technician. However, you have to take note that built-in apps are deeply rooted in the firmware, so there’s also a possibility that the problem with the app is just a sign of a looming serious firmware issue. Meaning, we may be able to fix it on our own without much of a trouble especially if it occurred without apparent reason. When it happens you, of course, cannot continue using it and if it’s the only messaging app in your phone, texting would be impossible.īased on our experience, this kind of problem is kind of minor. When the error “Unfortunately, Messages has stopped” shows up whenever you open it, it just means the app crashes and stops working. The Messages app is the default texting app on your Samsung Galaxy J3.
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